Boxist.com Photography

Want to get in touch with us and send us a request, message, comments, or suggestions? Fantastic. We’ll be happy to assist you in any way we can, Just fill in the form below, and we’ll get back to you as soon as possible, Your question may already be answered in our Support Frequently Asked Questions section.

Boxist Photography LLC
United States: Illinois, Chicago: +1 (331) 224-3499
For 24/7 customer support, please email us at: support@boxist.com / copyright@boxist.com
For anything urgent, you can call us 24/7 at a local or international phone numbers
and leave us a message if we aren’t able to answer.
Office Working Hours: Monday to Thursday 10.30 to 14.30
Online and Email Support is available 24 hours 7 days a week

Submitting an Inquiry:

Our regular office hours have changed, you may experience longer than normal wait times when calling in, therefore we would ask that you only call if you are unable to email us or if you need urgent assistance with your orders.

Online and email support helps us keep detailed records about your issue in one place. Additionally, our business type often involves complex information and detailed instructions. These can be difficult to explain over the phone, We understand that some people prefer phone support, Sometimes you just want to talk to a real person, However, you can rest assured that we’re actual human beings who love answering your questions and helping you 24/7.

Please ensure your message includes:

  • Be sure to provide your e-mail address so we can answer you.
  • Include a descriptive subject line.
  • Image ID numbers, if your request concerns specific images.
  • Order ID number, if your request concerns specific order.
  • Case ID number, if your request concerns specific case.
  • A URL if your request concerns a particular page.
  • Enter your questions and click Send.

Response Time: Our average response time is typically a few hours, but it may take up to 24-72 hours. Please allow additional time for inquiries sent on weekends. If you’re checking the status of your order, we recommend reviewing our frequently asked questions before contacting us.

Order Inquiries: If you have questions about an order, please ensure you have your order number ready and have checked our FAQ page before reaching out. If you don’t have your order number, please provide the name on the order and an item you purchased in your email.

Contact Our Support:

Please make a selection so we can be able to help you.
To ensure that we address all your inquiries thoroughly, we kindly request you to provide us with detailed information in your message. Our dedicated Customer Support team will promptly respond to your query within 24 hours.

Our goal is to promptly reply to every email, aiming to respond within 24 hours. While email service providers have highly effective spam filters, there are instances when legitimate emails may be mistakenly directed to your spam folder. To avoid missing important emails, we recommend checking your spam folder regularly.